Right of withdrawal

Right of Withdrawal

Consumers, but not entrepreneurs, have a statutory right of withdrawal within fourteen days. The following cancellation policy only applies to consumers. The right of withdrawal does not apply (also for consumers) to distance selling contracts for the delivery of goods that are not prefabricated and for the production of which an individual selection or determination by the consumer is decisive or that are clearly tailored to the personal needs of the consumer or that can spoil quickly or whose expiry date would quickly be exceeded. Furthermore, this does not apply to goods that are not suitable for return for reasons of health protection or hygiene if their seal was removed after delivery or for goods if they were inseparably mixed with other goods after delivery due to their nature.

Right of withdrawal

Right of withdrawal

You have the legal right to cancel this contract within fourteen days without giving reasons.

The cancellation period for us is 14 days from the day on which you or a third party named by you who is not the carrier took possession of the last goods.

To exercise your right of withdrawal, you must contact us

Dell tools
Owner: Eugen Dell
On Steinbüchel 11
53340 Meckenheim
Germany
Telephone number: +49 157 8061 5527
Email address: shop@com.u1389782.isp.regruhosting.ru

inform you of your decision to withdraw from this contract by means of a clear statement (e.g. a letter sent by post, email). You can use the sample cancellation form shown at the bottom of the page as a template, although this is not mandatory.

However, you can cancel your order more conveniently in your customer account. To do this, select an order and use the “Cancel / return item” function. If you make use of this option, we will immediately send you confirmation (e.g. by email) of receipt of such a revocation.

To meet the cancellation deadline, it is sufficient that you send the notification of your exercise of the right of cancellation before the cancellation period expires.

Consequences of revocation:

If you cancel this contract, we will have to pay you all payments we have received from you, including delivery costs (except for additional costs resulting from you choosing a method of delivery other than the cheapest standard delivery offered by us have), immediately and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this repayment we use the same payment method that you used for the original transaction, unless something different was expressly agreed with you; Under no circumstances will you be charged any fees for this repayment. We may refuse the refund until we have received the goods back or until you have provided evidence that you have sent the goods back, whichever is the earlier.

You must return or hand over the goods to us immediately and in any case no later than 14 days from the day on which you inform us of your cancellation of this contract. The deadline is met if you send the goods before the deadline of 14 days has expired. For goods that can be sent by parcel, we bear the costs of returning them. Goods that cannot be sent as parcels will be picked up from you by a shipping team. For freight forwarded goods, you bear the direct costs of returning them.

You are only liable for any loss in value of the goods if this loss in value is due to the handling other than what is necessary to establish the nature, characteristics and functionality of the goods.

End of revocation

Sample cancellation form

If you would like to cancel the contract, please fill out this form and send it back.

Dell tools
Owner: Eugen Dell
On Steinbüchel 11
53340 Meckenheim
Germany
Telephone number: +49 157 8061 5527
Email address: shop@com.u1389782.isp.regruhosting.ru

I/we* hereby revoke the contract concluded by me/us* for the purchase of the following goods:
________________________________________________________________________________
________________________________________________________________________________
________________________________________________________________________________

Ordered on*: ___________________
Received at*: ___________________
Name of consumer(s): _____________________________________________________
Address of the consumer(s): __________________________________________________
_______________________________________________________________________________

Signature of the consumer(s):
__________________________________________
(only for notification on paper)

Date: ___________________

* Delete what is not applicable